As the Covid-19 pandemic emptied offices and created a new generation of mobile workers, businesses around the world were forced to make a rapid and unplanned transition to remote working. For many companies, the IT department became the unsung hero of the crisis, playing a pivotal role in ensuring continuity, resilience and productivity.

Now, as businesses large (500+ employees), medium (200-499), and small (50-199) look to understand the long-term effects of the pandemic, there are still significant challenges for IT managers to overcome to build resilience and manage continued operational disruption and financial pressure.

As our research shows, a big shift is underway, with desktop PCs being retired in favour of mobile technology, such as laptops and tablets – stretching IT budgets and potentially compounding the global electronic waste (e-waste) crisis.

The world already generates 53.6 million metric tonnes of e-waste each year, according to the UN’s ‘Global E-Waste Monitor 2020’ – the equivalent of throwing away 1,000 laptops every second – and the impact of the Covid-19 crisis on these figures is yet to be seen. Both governments and business must confront this growing environmental challenge now, as despite the pandemic, consumer pressure to act on climate change has not disappeared. With e-waste on the rise, flexible working here to stay, and IT budgets forced to go much further than before, there is no shortage of challenges ahead. As this report reveals, the leading IT decision makers are adopting new, more sustainable ways of managing IT that delivers technology’s many benefits – productivity, creativity, collaboration – through access to IT devices, not ownership of them. We discuss the road ahead for IT decision makers, as they balance the demands of business resilience, financial responsibility and sustainability in the context of Covid-19.

THE STATE OF BUSINESS IT 2020

KEY FINDINGS

3 step IT report

Download the report here to discover how BNP Paribas 3 Step IT Circular Economy model helps customers achieve their sustainability targets.

BNP Paribas 3 Step IT, the Joint Venture business between BNP Paribas Leasing Solutions and 3stepIT, is pleased to announce the appointment of Jason Skidmore as Chief Commercial Officer. The appointment is effective immediately and sees Jason retaining his duties as Chief Commercial Officer for 3stepIT.  

Jason will be responsible for shaping the commercial strategy for the Joint Venture and ensuring an effective go-to-market plan is agreed and executed in each country. This includes oversight of marketing, communications and sales force effectiveness.

With Jason’s appointment, the Joint Venture confirms its ambition to become the leading provider of Technology Lifecycle Management solutions across Europe.

Carmen Ene, CEO of BNP Paribas 3 StepIT said: “Jason’s appointment will accelerate the execution of the strategic plan for the Joint Venture and underpins our commitment to building a strong organisation that delivers sustainable and profitable growth. Importantly, it will facilitate sharing of commercial best practices between the Joint Venture partners and develop a strong, unified sales culture.”

Jason joined 3stepIT in 2017 as UK Managing Director where he was responsible for the development and execution of a cohesive growth plan. In 2018, he was promoted to the role of Chief Commercial Offer for 3stepIT Group, a €700 million revenue business with a strong footprint in the Nordic region. Prior to 3stepIT, Jason held senior commercial leadership roles at Dell, GE Capital and CIT Group Group.

The Board of Directors of BNP Paribas 3 Step IT are pleased to announce that Carmen Ene has been appointed as CEO of BNP Paribas 3 Step IT, on top of her existing role of CEO at 3step IT.

Carmen brings to the role a wealth of leadership experience across the IT and finance sectors and will be charged with leading the joint venture as it expands its presence throughout Europe.

The strategic alliance between BNP Paribas Leasing Solutions and 3stepIT was founded in 2019 and is now operational in France, Italy, Germany, Belgium, Netherlands and the United Kingdom. Its Technology Lifecycle Management services will soon be offered in 11 countries, helping a growing number of businesses to manage IT more sustainably.


Carmen Ene retains her role of CEO at 3stepIT, a position she has held since 2015. Since joining the company, she has made it her mission to work with businesses to tackle the issue of corporate electronic waste, work which saw the company prevent more than half a million IT devices from reaching landfill in 2019.


Carmen has previously held several senior executive positions at IBM including General Manager of Global Financing Italy, Vice President of Enterprise in the Global Business Services, and Vice President of Global Financing in Northeast Europe.


“Given her proven ability to drive results in core 3stepIT markets, the Board is very pleased that Carmen has agreed to lead the Joint Venture. Our goal is to establish BNP Paribas 3 Step IT as the leading provider of Technology Lifecycle Management solutions in Western Europe, leveraging the BNP Paribas network and customer base. Speaking on behalf of the Board, we are very confident that under Carmen’s leadership, this objective is wholly attainable.” Pascal Layan, Chairman of the Board

The Joint Venture provides an opportunity to realise the ambition of being the leading global Technology Lifecycle Management provider, by taking a proven business model into all the major European economies. We have an exciting opportunity to capitalise on three powerful global trends – digitalisation, sustainability and the shift to remote working – and to support businesses as they transition towards a simpler, more sustainable and efficient model of IT management.” Carmen Ene, CEO

  • About 3 Step IT

3stepIT is a Technology Lifecycle Management provider with an ambition to reduce e-waste and global emissions by helping businesses to consume technology more sustainably.

3stepIT offers an end-to-end approach to acquiring, managing and refreshing IT devices that is cost-efficient, convenient and environmentally friendly.

The company’s AssetNG® platform provides IT and finance managers complete control and visibility of all IT devices to simplify budgeting, upkeep and renewal. AssetNG® minimises IT security risks by providing real-time insights in to device health, including information on anti-virus and protection software. A powerful reporting engine provides complete visibility of every asset by cost centre, product group and location.

The company, which serves more than 3,000 businesses worldwide, plays an active role in the circular economy by refurbishing and reselling end of life IT devices. In doing so, it prevents over half a million devices from being destroyed and sent to landfill each year.

Headquartered in Helsinki, Finland, 3stepIT employs more than 400 people across 10 countries and operates refurbishing centres in Finland, Sweden, Norway and Singapore.

More information at 3stepit.com
Follow 3 Step IT on Twitter, @3stepIT, and LinkedIn

BNP Paribas 3 Step IT is delighted to have been certified as a Solar Impulse Efficient Solution. The Efficient Solution label seeks to bridge the gap between ecology and economy. These solutions combine protection of the environment with financial viability. Certified solutions are practical and affordable, they provide fixes to problems, and offer opportunities for clean economic growth

The BNP Paribas 3 Step IT service helps companies to manage technology investments (mainly smartphones, tablets, PCs and laptops). The service adds value throughout the technology lifecycle. Specifically, it helps clients to improve their IT service level, with up to date equipment and to provide IT devices at a lower overall cost. The service improves sustainability too, when we refurbish obsolescent technology for reuse at the end of the rental contract.

The Efficient Solution certification process asks for a detailed description of the offering, and then subjects the information given and claims made to inspection by a panel of independent experts. Certification takes about three months to complete, and about two thirds of applications fail.

To quote Bertrand Piccard, the force behind the Solar Impulse Foundation, “We need to embrace clean technologies and efficient solutions, because they are much more than ‘ecological’, they are ‘logical’. They create jobs and generate profit, while also reducing CO2 emissions and preserving natural resources. Even if climate change didn’t exist, they would make sense. Clean growth is much better than the dirty status quo we have today.”

Because obsolescent devices are refurbished, rather than dumped, BNP Paribas 3 Step IT’s sustainability focus in turn helps improve the sustainability of our clients’ own IT operations. Re-using obsolescent equipment displaces the manufacture of new product and spreads the original manufacturing carbon footprint across two users. Including manufacture, transport and power costs in the calculation, this reduces the carbon footprint by 36%. There is an effect on electronic waste too: e-waste is the fastest growing waste stream on the planet, and the source of 70% of landfill toxic waste. Re-using IT devices reduces clients’ e-waste contribution by around 48%.

Speaking of this new certification, Chris Stalley, the CEO of BNP Paribas 3 Step IT said:

Our circular economy solution offers IT teams a rare combination of reduced cost, improved service and greater sustainability. This fits Efficient Solution criteria well, and it’s good to have our claims rigorously and independently validated.”

Sustainability is a growing factor in IT planning, with 15% of organisations saying it is a consideration today, and a further 67% say they intend to integrate sustainability into their IT plans within the next two years1. As our branches open we will bring this solution to organisations across Western Europe by mid-late 20202.

  • 1. 3stepIT international market survey of 1000 organisations, carried out in February 2019
  • 2. European countries covered by the BNP Paribas 3 Step IT alliance:

Joint venture in: Austria, Belgium, France, Germany, Italy, the Netherlands, Poland, Portugal, Spain, Switzerland and the United Kingdom.

Commercial partnership in: Denmark, Estonia, Finland, Latvia, Lithuania, Norway, Sweden.

About the Solar Impulse Foundation

Following the success of the first solar flight around the world, the Solar Impulse Foundation has launched the second phase of its action: selecting #1000solutions that can protect the environment in a profitable way and bring them to decision makers encouraging them to adopt more ambitious environmental targets and energy policies. Through the World Alliance for Efficient Solutions, Bertrand Piccard wants to gather the actors in the field of clean technologies and shed light on existing efficient solutions to fast-track their implementation. A new innovative and pioneering adventure has begun.

Find more information about the Solar Impulse Foundation at: www.solarimpulse.com

About BNP Paribas 3 Step IT:

The joint venture company, BNP Paribas 3 Step IT, makes IT more sustainable. It offers device-as-a-service solutions, selling the use of the equipment rather than the equipment itself, and then refurbishes the used technology to find a new user.

The alliance brings BNP Paribas Leasing Solutions, European leader in asset finance, and 3stepIT, seasoned experts in the IT asset management business, together, to take the most sustainable technology lifecycle solutions across Europe.

Joint venture branches operate in France, Italy, UK & Germany under the name BNP Paribas 3 Step IT, with expansion following to serve most of Europe by the end of 2020.

Find more information at bnpparibas-3stepit.fr / bnpparibas-3stepit.it / bnpparibas-3stepit.uk
And on LinkedIn at https://www.linkedin.com/company/30113504

On 1 October 2019, BNP Paribas Leasing Solutions and 3stepIT officially launched commercial operations of their new Joint-Venture BNP Paribas 3 Step IT.

Chris Stalley is appointed Chief Executive Officer of the newly created company. Renaud Warluzel is named Chief Commercial Officer and Kari Mäkelä its Chief Operations Officer.

Country managers have been appointed in the first branches: Audrey Joulia in France, and Carlo Grossi in Italy.

CHRIS STALLEY


Chris Stalley, 52, is the first CEO of BNP Paribas 3 Step IT. He is responsible for an ambitious plan to open branches across Europe, and build it into a multi-million business.

This was a natural career step for Chris who had been responsible for business development at 3stepIT. There he helped grow international sales, developed a network of partnerships, and conceived the idea of a joint venture with BNP Paribas. Once the principles were established, Chris developed the business plans and strategies for approval by both boards, which led to the joint venture agreement.

Previously Chris worked at Siemens for 13 years, in progressively more senior positions, initially in their captive finance business. He then established the structured finance business for Energy, Healthcare, Industry and Infrastructure for Siemens Financial Services, growing it 15% annually into a €5bn operation. His final role was Executive Director – Europe, Middle East, Africa & Asia Pacific when Siemens Bank was established, and integrated the structured finance business.

His earlier career included executive roles at GE Capital-Key Lease, branch management roles at Lloyds Bank, and sales management roles at United Dominions Trust.

RENAUD WARLUZEL

Renaud Warluzel, 54, is the Chief Commercial Officer of BNP Paribas 3 Step IT, responsible for developing the company’s business in the 11 countries that will be open by mid-2020.

Renaud is a fleet management expert. He spent most of his career at Arval, BNP Paribas Group’s company car leasing operation. Starting there in 1992 as a Sales Executive and then, apart from a couple of years in BNP Personal Finance, enjoying an international sales career, in Ireland, Russia and finally from 2011 to 2019, as its Director of International Business, delivering SME Solutions.

Renaud has a Masters’ Degree in Finance from the “Institut Supérieur de Gestion”, (literally, the Superior Institute of Management), in Paris.

KARI MAKELA

Kari Mäkelä, 38, is the Chief Operations Officer of BNP Paribas 3 Step IT, responsible for service delivery, end to end processes and the overall customer experience.

Kari joined 3stepIT 11 years ago, when he was one of only 90 employees. He played an important part in enabling 3stepITs growth, especially overseas expansion initiatives. Working first in the legal team, and then as Funding Director, Kari has negotiated funder co-op, channel partnership and customer agreements. Over the last 18 months, he was a key member of the team working to make the joint venture company a reality. His intimate knowledge of the way 3stepIT’s technology lifecycle services and processes work make him the ideal candidate for this critical role in the joint venture company

Kari holds a Masters’ Degree in Law from the University of Helsinki.

AUDREY JULIA

Audrey Joulia, 43, is the Country Manager for BNP Paribas 3 Step IT responsible for growing the business in France.

Audrey joined BNP Paribas Leasing Solutions 20 years ago. After a diverse commercial experience, she came to lead the Office Equipment Market in the International Business Line Technology Solutions. She moved on to become Regional Sales Director for the Technology Solutions Business Unit in 2015, and developed an understanding of the challenges and needs of clients working with a broad range of technologies. In 2017, she was appointed Director of Development and Digital service, helping to develop new offers and partnerships with national manufacturers, software developers and systems integrators.

Audrey holds a Master Degree in Innovation and Marketing awarded by Grenoble École de Management.

CARLO GROSSI

Carlo Grossi, 54, is appointed Country Manager for BNP Paribas 3 Step IT in Italy where he has been employed for the last 12 years.

Previously, Carlo was the General Manager for BNP Paribas Rental Solutions in Italy, so this appointment in the joint venture company is a natural next step in his career. As well has his track record in BNP Paribas Rental Solutions, Carlo brings extensive asset finance experience from time spent as a sales manager at GE Capital and in the compressor rental business at Atlas Copco.

Carlo has a first degree in economics from Università Bocconi in Milan, and a master’s degree in sales and marketing awarded by the Isvor Fiat business school.

BNP Paribas Leasing Solutions and 3StepIT announce that their joint venture, BNP Paribas 3 Step IT, started trading in October.

BNP Paribas Leasing Solutions’ existing branches in France and Italy now operate under the new joint venture name, with nine more countries will follow by mid-20201.

This new entity offers a complete and more sustainable way to manage technology lifecycles. It delivers a service based on circular economy principles; a service that anticipates the needs of companies looking for more flexible and sustainable “product as a service”2 financing solutions.

BNP Paribas 3 Step IT combines the strengths, expertise and geographical cover of the European leasing leader, BNP Paribas Leasing Solutions, and the Finnish specialist in IT life cycle management (management, refurbishment in own logistics centres and re-marketing), 3stepIT, to take the latter’s successful approach out of its Nordic stronghold and deliver it across Europe.

BNP Paribas 3 Step IT provides a complete service to companies to help them manage technology investments (mainly smartphones, tablets, PCs and laptops). The service adds value at all points in the lifecycle. It helps:

  • Analyse their needs to develop a lifecycle plan
  • Provide the funding to select and acquire the planned equipment
  • Monitor and manage equipment in use: where it is, who pays, how much it costs, when to replace it, as well as automating many routine IT administration tasks.
  • Return equipment at the end of the contract, for secure data destruction followed by refurbishing for resale, when the value recovered helps reduce rental costs.

In practice, this approach helps clients improve their IT service level, with up to date equipment; and provide IT devices at a lower overall cost. It also helps run IT in a more sustainable way, because the devices are refurbished, rather than dumped.

We refurbish 97% of returned devices for re-use, with less than 3% being recycled. Our focus on sustainability also confers sustainability on our clients’ own use of IT. Extending the life of equipment displaces the manufacture of new product and spreads the manufacturing carbon footprint across two users. Including manufacture, transport and power costs in the calculation, this reduces the carbon footprint by 36%.

Electronic waste is the fastest growing waste stream on the planet, and the source of 70% of landfill toxic waste. Re-use reduces clients’ e-waste contribution by around 48%.

Sustainability is a growing factor in IT planning. While 15% of organisations say it is a consideration today, a further 67% say they intend to integrate sustainability into their IT plans within the next two years3. A circular economy lifecycle approach, that delivers product life extension for over 97% of returned devices, will interest these organisations.

Since we announced this joint venture, many international companies have wanted to learn more. The lifecycle management service meets their business needs, and aligns with their values in terms of responsibility. Becoming more sustainable is increasingly a competitive differentiator, and a consideration for clients, partners and investors. As well as serving clients’ broader needs, this alliance is in perfect sync with the BNP Paribas Group strategy to support circular economy initiatives,” said Charlotte Dennery, CEO of BNP Paribas Leasing Solutions.

We are delighted to take our solution across Europe. BNP Paribas 3 Step IT will offer a more sustainable approach to using technology, on a large international scale – a breakthrough for a circular economy business model, and a response to our customers’ demands for a global service”, says Carmen Ene, CEO of 3stepIT.

  1. European countries covered by the alliance:
  • Joint venture: Austria, Belgium, France, Germany, Italy, the Netherlands, Poland, Portugal, Spain, Switzerland and the United Kingdom.
  • Commercial partnership: Denmark, Estonia, Finland, Latvia, Lithuania, Norway, Sweden.
  • Product as a service: selling the use of the equipment rather than the equipment itself.
  • 3stepIT international market survey of 1000 organisations, carried out in February 2019

About BNP Paribas 3 Step IT:

The joint venture company, BNP Paribas 3 Step IT, makes IT more sustainable. It offers device-as-a-service solutions and refurbishes the used technology to find a new user.

The alliance brings BNP Paribas Leasing Solutions, European leader in asset finance, and 3stepIT, seasoned experts in the IT asset management business, together, to take the most sustainable technology lifecycle solutions across Europe.

The partners’ existing branches in France and Italy operate under the name BNP Paribas 3 Step IT, with expansion following to serve most of Europe by the end of 2020.